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VISION

To provide second to none customer service for all our new and existing clients.

MISSION

Exceeding our client’s expectations is our #1 priority. We are determined to build fruitful partnerships by delivering nothing but quality. We believe that integrity and ethical business practices are key to building trust and long term relationships. We are committed to bring a positive and quality centric contribution to our client’s business goals through excellence. We are the world’s most cost-effective English language-based outsourcing company. We manage customer care services and back office processes for global leaders in the domain of technical support, banking, telecom, transportation, and retail etc. We ensure client satisfaction through world-class human resource, strong management focus, dedicated business units, and a strong financial platform. We have over 30+ people in our team. We enable customers to concentrate on their core business by outsourcing their marketing and customer-centric support services. Years of relevant industry experience coupled with our strength in recruitment and management of professionals enable us to handle time critical challenges, while maintaining strict confidentiality of information. These qualities not only enable us to exceed our customers’ expectations, but also provide their clients with an enhanced quality service experience. At XtraSource, we pride ourselves on our process efficiencies and quality conscious philosophy, which have enabled us to multiply accounts on a regular basis.

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Core Value

  • We listen to our clients, customers, and each other with not only our ears but our eyes and heart.

We believe that trust is earned by conducting our business with integrity which starts by being honest with ourselves, our fellow employees, and our clients and vendors.

We make decisions that affect our clients, customers, and each other only after we have all the facts.

We work very hard to exceed the expectations of our clients, customers, and each other, and reward those that excel. We have a passion to do things right the first time every time. We strive to create quality you can “see, hear, and actually feel” in everything we do. We respect each other and recognize and reward excellent performance in all of our actions. We take pride in our work and our company in all we do by giving more than expected every day.

We believe that following up is a key to success – catching people doing things right is the ultimate result. We have a strong belief that “people remain our finest investment today” every day.

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Why us

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Our Clients

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